Support

We’re here for the next trail.

Questions, feedback, and accessibility issues are all welcome.

Get in touch

For app questions, feedback, accessibility issues, or technical support, email us at apbeers@icloud.com. We aim to respond as quickly as possible, generally within 24 to 48 hours.

Common questions

How does the app work?

National Park Memories & Tracker reads photo metadata already stored on your device to help identify national park visits. The relevant processing happens locally on your device.

Is my data safe?

Yes. The app does not collect, store, or transmit personal data for analytics or marketing. Read the Privacy Policy for details.

Why does the app ask for Photos access?

Photos access lets the app read photo metadata on your device so it can identify park-related memories and organize them into your collection.

How do I create or share a park album?

Choose a park in the app to create its Apple Photos album. From Photos, you can use Apple’s sharing options to share the memories your way.

How do I report a bug or accessibility issue?

Email apbeers@icloud.com with a description of the issue and, if possible, your iOS version and device model.